Posts tagged as:

communication skill

Best Way To Handle Yourself In A Conflict Situation

September 6, 2010

Knowing what you want, making the distinction between what someone is doing and what you think about what they’re doing, and then knowing the principles of good communication, you can engage with people in a positive instead of a negative way

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On Giving Your Word and Choosing Your Words

August 16, 2010

I know that your future depends not just on what words you use to describe your experience and ideas, but on you giving your word, and keeping your word. And today is always the beginning of tomorrow.

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Get People Involved Before Making A Decision That Impacts Their Lives

July 12, 2010

I’m an advocate for involvement and engagement before decisions get made. I think that’s how it ought to be in organizations and businesses. People don’t want to hear about the new deal after the fact. They want to hear about it while it is still being thought about. That gives them a chance to talk about it, think about it, and have some say in it. Even if they don’t like the way it turns out, they get their say.

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Learning The Lessons Of (Personal) History/Herstory Part 1

November 30, 2009

Anytime you have an experience, good or bad, in which you know that what you did effected the result, and then you mentally play it again in the same way, you increase the likelihood that the next time you’re in a similar situation, you will do an even better job of having the same reaction and result

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Top Ten Interpersonal Skills -7- Get and Give Feedback

August 17, 2009

Relationships have less to do with reality than with perception. Find out what you’re doing that you could do better, what you’re not doing that you should be doing, and what you’re doing that you should stop doing, and you can improve any relationship for the better.

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Top Ten Interpersonal Skills -6- Choose Your Words Carefully

August 12, 2009

I’m blogging about the Top Ten Interpersonal Communication Skills for building better relationships at work and at home. This post is number 6 in the series, and it’s about words. Words are almost certainly a key to success in anything worthwhile.

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Top Ten Interpersonal Skills -3- Know What You Want

August 3, 2009

Everyone knows what’s wrong, what’s the problem, and what is their chief complaint. Everybody knows what they don’t want, including you. Complaining is easy. The third of my top ten interpersonal communication skills is Know What You Want. Call it your desired outcome.

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Top Ten Interpersonal Skills -2- Assume Positive Intent

July 31, 2009

people do what they do for a good reason. Even the worst behaviors serve a purpose the person considers a good one. People engage in behaviors based on their intent, and do what they do based on what seems to be most important in any given moment.

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