Why the need for human connection?

by Dr. Rick Kirschner on July 29, 2008

I am currently working on my next book, this one for Hyperion Press, and due out next year. It includes a thorough exploration of the subject of human connection and the role that persuasive communication plays in starting connections, building connections and developing connections with each other. I have pulled together a wealth of information about this, and in today’s post, I’m using this opportunity to ‘connect’ with you about it.

What motivates people to connect with each other?

There are many reasons behind our need to make contact with each other. Among the biggest drivers is the instinct for reciprocity that signals to us that if we do for others, it is increasingly likely that they will do for us in return. This helps us find safety in numbers, because as we build up support around us, helping others and invoking some genetically programmed obligation to return the favor, we are building the support systems on which we may come to depend if in dire straits or faced with intractable problems.

Another compelling reason to connect is just plain common sense: In life, it’s not just what you know, but who you know. The more people you know, the more likely it is that you’ll know the people you need to know when you need to know them. Connections with others gives us a place to contribute, to have our lives count for something, to be a part of something greater than ourselves.

And let’s not overlook the deep underbelly of our existence…life is lonely without other people in it.  We are driven to connect with each other to ease the loneliness and increase our sense of place in this life. Isolation is where depression lives, and isolation is a killer. Just consider the fate of people in nursing homes who have lost their mobility, their vision, their hearing, and the interest of family. The more isolated they are, the less quality of life they experience.  When a person experiences the loss of a beloved, it is as if the fabric of life itself is torn away.  They stand alone in a crowd,  bereft of hope at least for a season.  Only through connection does the pain recede, yet reaching out for it in a time of such dark need seems damn near impossible.  Their only chance could be someone reaching in.  And when we listen to our better angels, we do reach out, and reach into each other, to help each other.  We connect, because we recognize that when a person has no one, there is still that need for connection, and we know that the connection to lonliness is in each of us, too.

Any organization that wants to grow and thrive must grow and thrive through the connections individuals make with each other, inside the organization, and with people outside who are brought in, at least a little bit, through their connections. And any individual who seeks to build their life to a place of possibility and fulfillment is wise to cultivate relationships with all kinds of people, to connect with people who they are like, with people they like, and with people they want to be like and yes, even with people with whom they have nothing in common.  Because underneath it all, in the most private place in our lives, people suspect that we all are connected in more ways than we think.   In this way, my network and your network and their network of connections provide needed resources, opportunities and a fresh supply of new connections as well.

So what is the connection between connection and persuasion?  To build a strong network of connections, a safety net of connections, developing your persuasive communication skills becomes imperative. If you don’t want to go it alone in life, if you want to make life simpler for yourself, you have to join with others, empower them as they empower you, and instead of take take take, practice the give and take.  The instinct to give back to the person who gives, to connect to the person who connects, is what makes connections hard to break.

Recently, a reporter asked me an interesting question. Why wouldn’t someone want to help a person who asked for help? Indeed, we do find plenty of evidence of selfishness in the way people relate to each other. Insisting on getting without doing much giving. Demanding instead of inviting. Polarizing and alienating instead of building bridges and destroying walls.

It seems to me that for the small minded and/or short sighted person, when there’s no apparent and immediate advantage, they find no point in sharing their knowledge and resources, their time and interest, their skill and ability. Or they provide so little of these things that the effect is negligible and goes unnoticed or unappreciated.

And if the person asking for help, through no fault of his or her own, winds up fulfilling the negative biases of the person they ask for help, they’ll have a hard time finding their way clear of those biases to get that help. It’s tough for people with walls of prejudice and mistaken concepts to notice how off putting they are. They often believe it’s something to do with everyone else, and fail to make the connection that being blind to the impact of their non-supportive behavior is what leaves them in turn isolated and unassisted.

There is an interesting connection to be made about what happens when people are tired, overworked, overwhelmed and angry. It means they can’t think clearly enough about what they are doing to recognize that their choices have consequences. It means they act without intention, react to circumstance with the minimum response. They miss the obvious truth that failing to help places them at risk of getting no help. That treating someone badly places them at risk of being treated badly in return. It’s not their intent. But missed connections are often the consequence of a lack of intent.

Our connections are fundamental to our success, our happiness and our quality of life. And we can connect in so many ways. Through our words. Through companionship. Through ideas. Through comments on blogs like this one.

So please, find a moment, make a comment, connect! I’m interested in the connections you make with the ideas that I blog about. Back in a couple of days….

be well,

Rick

{ 7 comments… read them below or add one }

creativeblogger August 1, 2008 at 1:02 pm

You know when I was a child I was ‘embarrassed’ by the prospect of people knowing I liked them ,especially boys, so I behaved as if I did not like them. Funnily enough they reacted by not liking me.

As I got older, I learned that people like people who like them and you can often turn around an enemy by telling them you like them, even if it’s not true!

Thus, I no longer hide the fact I like people behind a scowl.

This need to be liked is part of the need to connect with others as you detail above.

Another little trait of mine which I have learned to limit was being ‘too nice’ on first encounters with new people. I find that smiles and compliments have more effect when used more sparingly as the receiver trusts your judgment more than if you appear to throw compliments around too freely and to too many showing no favor or judgment.

I recently made a public compliment about a poster on a forum I visit regularly. The poster pm’d me with her gratitude as she realises a compliment from me is worth it’s weight in gold as on that forum I don’t use them often.

I hoped my comment would have this effect as this person is also someone I don’t always get along/agree with. Thus while the compliment was genuine it was also hoped that a side effect would be to form a bond of trust with this person who I do respect and wish to respect me. I have since noticed that she now reinforces my opinions on that forum before finding an inoffensive way to disagree.

Learning to connect positively with others is indeed a skill and while some may be blessed with natural ability the rest of us have to learn it and thus any help in this regard is always a bonus.

Good luck with your book!!

Reply

Dr. Rick Kirschner August 1, 2008 at 4:27 pm

Thank you CB! I truly appreciate your comments! And I’m not just saying that to throw around a compliment! So please tell me, would I be wiser with you to minimize my appreciation, or unleash it full on? If I did, how would it sound if I diminished it? And then what would full on sound like? hmmm…how about,

Hey, thanks.
Rick

Full on: I like the way you think, and I think you have great examples that nicely illustrate ideas I’m presenting. It’s nice to have someone commenting on the blog, too! It makes such a difference! So please, keep em’ coming!
be well,
Rick

Which do you prefer?
:-)
Rick

Reply

creativeblogger August 2, 2008 at 1:48 am

Hah, it’s all good as thus far as I am the only one commenting!

Meanwhile it also depends on the person paying the compliment and what position they hold.

Compliments from people perceived to be knowledgeable and in positions of power are always welcomed by those who see themselves as less so or in the ‘student’ role. A teacher can compliment all his/her students freely and often for example without diminishing the effect as we seek approval of these people.

But for ordinary folk with a reputation that does not proceed them, they need to demonstrate what they are about before their compliments can be deemed ‘worthy’ and acceptable.

In your case, I have you in that ‘higher position’ due to your achievements so yes compliments are very well received! Thank you :)

Reply

Randy Siegel August 2, 2008 at 2:57 am

Dear Rick:

I look forward to reading your book! I am a communications and leadership trainer/coach, and I believe the ability to connect will become the next currency in the business world. Those who know how to build strong, meaningful connections will see their professional (and social) stock rise.

Unfortunately, many have lost the ability to connect. Like a muscle that is not used, their skills have become weak. I believe connection begins with intention. If our intention is to truly connect, our chances of success are much higher than if our intention is to manipulate or win.

I am eager to learn how you feel we can better communicate to connect.
Thanks for tackling this important subject.

Randy Siegel, BuildYourInfluence.com

Reply

Dr. Rick Kirschner August 2, 2008 at 7:28 am

Thanks CB for the clarification, and for receiving my thanks! :-) And Randy, the encouragement is much appreciated for the new book.

It is a fascinating subject, and fun to apply what I’ve learned and further my own research in the area at the same time. Manuscript is due towards the end of the year, and publication should be in early 2009 if all goes well.

But more immediately, thanks for the comment! ALL comments are greatly appreciated, as they give me the sense of connection that makes writing more enjoyable and worthwhile! I’ll check out your site!

be well,
Rick

Reply

jackie September 5, 2008 at 4:17 pm

Hi Rick,

Congratulations on your upcoming book! I’m working on a book with some colleagues as well. Ours will focus on social networking. One aspect we’d like to include is the basic need for human connection. We’d love to learn more from you and perhaps reference your work/book in ours. Are you up for a conference call? I’m thrilled to make a connection!
jackie

Reply

Dr. Rick Kirschner September 6, 2008 at 7:22 pm

Thank you!

Hmmm…sounds interesting. Sure, I’d be up for a conference call. Use the contact form on TheArtofChange.com and I’ll be in touch.

best,
Rick

Reply

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