From the category archives:

Dealing with Difficult People

Dealing With Difficult People – Behind Your Back

September 14, 2009

If people are talking about you behind your back, it could undermine your authority, derail your best efforts, and present you with challenges down the road when people who don’t know any better buy into whatever is being said about you, without ever giving you a chance. Today’s post is about dealing with people talking you down behind your back.

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Helping Indecisive People To Make A Decision

September 2, 2009

The first thing to know about people who can’t make up their minds is that their indecision usually comes down to a fundamental misunderstanding of what goes into making a decision. The person gets their mind torn between choices because they are trying to find ‘the perfect’ decision, instead of ‘the best possible’ decision based on available information and resources.

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What To Do When People Don’t Know What They’re Talking About

July 22, 2009

If you ever find yourself dealing with a person who doesn’t know what they’re talking about, do the unthinkable first. Give them the benefit of the doubt.

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When People Don’t Know What They’re Talking About

July 20, 2009

The problem with blowhards is that if nobody knows any better, they can potentially persuade people who know even less into making a bad call, a boneheaded decision, or choosing poorly and then paying the price. Though the ditto heads who let the loudmouthed likes of Coulter, Hannity and Limbaugh think for them fail to notice it, ignorance often carries a steep price.

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Dr. K Quoted in San Francisco Chronicle

July 16, 2009

I got a nice mention in a wonderful article by Sarah Felix in today’s online San Francisco Chronicle. You can read it by following this link

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What To Do With An Adult Temper Tantrum

July 10, 2009

Have you ever seen someone really lose it? I mean really lose it? Pupils dilating and contracting, facial muscles twitching, the wind picking up around them filled with leaves and scraps of paper. Not a pretty picture.

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Dealing With Grudges And Grievances

July 6, 2009

Here’s the thing about grudges and grievances. Leave a grudge alone, you just might regret it later, when out of nowhere someone comes after you with a vengeance at the most inopportune time. So when is the best time to deal with a possible grudge or grievance? Right away. Don’t let wounds fester, and don’t let grievances grow. When you first suspect that someone has one about you, that’s the time to go bring that which is hidden to the surface, where you can actually acknowledge and deal with it.

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How To Get Promises You Can Count On

July 3, 2009

Ever had to deal with washy people who don’t follow through? Here’s how it goes. Someone makes you a promise, and you, counting on it, make a promise to someone else that depends on that promise made to you. And then nothing happens. Nothing except that you wind up looking like a flake.

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