To be great at persuasion, it's not enough to be a good listener, or have a way with words.  You've got to be able to recognize what you’re hearing, because people tell you exactly what you need to know to be successful at winning them over.   The Insider's Guide reveals valuable information about human needs, style, behavior, motivation, position, and so much more.  Once you're on the inside of the way a person thinks and feels, you can take what you've learned and use it to organize and frame your idea, present a product or service, and convey information for maximum impact, in a way that's easy to understand and accept.  That's how the insider's do it. Now, you can do it too.  

If you've got the desire to become a more powerful communicator; if you're tired of letting others determine how things turn out; if you're ready to raise your game and play your part in shaping the world around you, then seize the day with this special price on the Insider's Guide to The Art of Persuasion ebook. Isn't it time to use your influence to improve your personal and professional life?

Written in Dr. Kirschner's engaging, entertaining style, this 246-page ebook reveals the insider’s secrets to persuasive communication, even when dealing with difficult behavior. You’ll learn to quickly recognize where people are coming from and how best to respond, how to hear what isn’t said, how to answer questions, deal with objections, organize an idea, frame a proposal or presentation, use humor to persuade, and much, much more.

This powerful book is available as an electronic download, or as a softcover book.

When it's time to practice the Art of Persuasion, the Insider's PLAYBOOK is your game-plan for using your influence to change your world for the better. Whether you have a product, a service or an idea that can make a difference, the warm ups and drills in this book will teach you how to have the confidence and skill necessary to be persuasive. The Insider's PLAYBOOK is designed as a self-paced learning program, your guide through the many skills, strategies, cues and clues that you must know how to use if you're serious about creating positive change.

Inside the Insider's PLAYBOOK, you will find:
-Illustrations and examples of all the key ideas in the Guide
-Questions to test your knowledge
-Activities to deepen your understanding of each skill

Consider this. Confidence comes from preparation. Let the Insider's PLAYBOOK be your personal workbook and training ground for practicing the Art of Persuasion, and make these skills yours for life.

Dr. K: "In my work with individuals and groups over the years, I’ve found that the wise choices people make to experience a high quality of life come down to four simple elements:

A PURPOSE TO FULFILL SO LIFE IS VALUABLE AND NECESSARY. Purpose rests on values, and values require clarity to give rise to purpose. And, values create a powerful filter through which information and experience must pass, and against which they are measured. People who know their values cannot be easily manipulated by those with harmful agendas.

HELPFUL HABITS FOR ENERGY and A SENSE OF CONTROL If you say you value family, but never have time for them, or say you value health, but your habits destroy your health, such ingruity makes you a house divided against yourself that cannot stand. And you probably can’t stand it either.

SUSTAINING ATTITUDES TO DEAL WITH REVERSALS OF FORTUNE. As John Lennon put it, life is what happens while you’re busy making other plans. In the face of adversity, your attitudes give you resilience, the ability to bounce back and keep going.

SUPPORTIVE RELATIONSHIPS THAT PROVIDE A SAFETY NET along with ENCOURAGEMENT, GUIDANCE and ASSISTANCE. No one is an island, and you are never alone. Individuals achieve their greatest aspirations by working with, learning from, making commitments to and counting on others."

This life changing book will help you to design your life in all these ways.

Customer satisfaction is more important than ever, and Love Thy Customer delivers the strategies to help your business build a strong and loyal consumer base. In today's consumer-driven market, the first commandment is "love thy customer". Highly sought-after corporate trainers and speakers, Drs. Kirschner and Brinkman bring their trademark style and innovative communication techniques to win over even the most difficult customers in their book LOVE THY CUSTOMER.

Their unique, user-friendly approach to customer service focuses on the personal interactions between businesses and customers that can make or break the relationship. They provide people-oriented advice for short-term success and long-term growth, including:

And much much more…