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  • IN THE NEWS
    The Art Of Change LLC is pleased to announce that we are again partnering with improv powerhouse Merlin Works Institute for Improv of Austin, Texas. This allows us to offer you affordable, fun and immensely practical improvisational training in persuasion and conflict resolution. Please contact our office for more information.
    The audiobook by Macmillan Audio, 'Dealing With People You Can't Stand,' based on Dr. K's coauthored international bestseller by the same name, is now available. See the press release here.
    Dr. K will be delivering a full day training program to the Boston and Chicago chapters of the Institute for Management Studies on Influence And The Art of Persuasion on Oct 21 (Boston) and Oct 23 (Chicago).
    Dr. K will deliver his 'History of Medicine: The Founding Of Naturopathy' at The Gathering at the University of Bridgeport on October 10, and will be the master of ceremonies for the entire event, from October 10-12. More information here.
    Dr. K quoted extensively in Toronto Sun article on what happens when someone else gets the promotion you hoped was yours. Read it here.
    Dr. K was the featured speaker at an event for the City of Indianapolis Leadership Breakfast, 1/13/2012.
    Dr. K provided a day and a half of council coaching and training in a project titled Lessons In Civility and Leadership, to the Wilsonville City Council on February 10 and 11, 2012, in Wilsonville, Oregon.
    Dr. K presented a keynote for the Northwest Naturopathic Physicians Conference in Portland, Oregon, titled Hacking The Mind/Body Connection in March of 2013, and to the Naturopathic Medical Students Association in Portland, Oregon on September 14th, 2014.
    Dr. K's article on Customer Service: Is the Customer Always Right? has been posted on the Cincom Expert Access website. You can read it here.
    Dr. K article on Dealing With Know It Alls and Think They Know It Alls has been posted on the Cincom Expert Access website. You can read it here.
    Dr. K article on A Road Better Left Untravelled has been posted on the Cincom Expert Access website, plus a wonderful Steve Kayser illustration. You can read the article here.
    Dr. K quoted in a very helpful article by Robin Downes, titled Dealing With Difficult People: Tips to Keep You Sane For The Holidays. Read it here.
    A September 2012 Forbes interview on dealing with difficult coworkers featuring Dr. K can be read here.
    Dr. K quoted extensively in the LifeStyle Section of several Canadian papers, in an article titled It's All Relative - How to get along with toxic in-laws for newlyweds and parents. You can read the article here and here.
    Insider's Guide to the Art of Persuasion added to J.D. Meier's Sources of Insight See it here.
    Dr. K quoted in WebMD's GoodHousekeeping reprint, available here.
    Dr. K's coauthored international bestseller Dealing With People You Can't Stand gets reviewed in Weekly World News (yes, you read that correctly! The paper that features headlines like "Alien Elvis ate my two-headed baby!") You can read it here.
    Dr. K's Top Ten Lessons on Sources of Insight. Available here.
    The Akira Jobs web site prints one of Dr. K's articles, on Communication Needs-Styles and their role in effective communication. Have a look here.
    Dr. K quoted in Daily Mail article.
    Dr. K's book, 'How To Click With People: The Secret To Better Relationships In Business And In Life' from Hyperion Books, is available through your favorite bookseller. Our new web site, HowToClickWithPeople.com is open. Please subscribe to our newsletter to stay in the loop on late breaking news and offers.
    Dr. K delivered a full day of communication training to Kraft Foods on July 19, 2011, in Hanover, New Jersey.
    Dr. K delivered the keynote address on Lessons In Civility at the Indianapolis Leadership Breakfast, sponsored by the Indy Chamber of Commerce, followed by a closed coaching session with Indianapolis City Councilors, on January 13, 2012.
    Dr. K teamed up with old friend and coauthor Dr. B for a little R&R training about Dealing With Difficult People in Akron, Ohio on August 19, 2011.
    Dr. K delivered a speech to the Carolinas Healthcare System on How To Click With People on September 12, 2012.
    Dr. K was a featured presenter at the Club Managers Association of America (CMAA) conference in New Orleans, on the topic of Influence and The Art Of Persuasion, on February 28th, 2012. More information on the conference can be found here.
    Dr. K delivered a full day of training on Influence and The Art of Persuasion for the Metropolitan Club Managers Association (MCMA) in New York, November 2012.
    Dr. K once again presented the popular Healthy Communication Workshop to incoming freshmen medical students at Southwest College of Naturopathic Medicine in Tempe, AZ on January 5 and 6, 2012. Visit SCNM's web site here.
    Dr. K was the featured guest on the Jefferson Exchange with Geoffrey Riley last October. You can hear the interview by clicking here.
    Dr. K delivered a training program for Toys R Us on Influence and The Art Of Persuasion on August 24, 2012.
    Dr. K presented a well received keynote titled 'How Councils Can Stop Clashing And Start Clicking' to the League of Oregon Cities conference in Bend, Oregon.
    Dr. K spent a productive day working with the board members of the Southern Oregon environmental group, KS Wild, on July 24, 2012.
    ChangeThis has published Dr. K's manifesto, 'Clickability: A Skill For Life.' You can download it freely, here.
  • CLIENTS SAY...
       
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    “Thanks for such an inspiring morning. I would highly recommend to anyone that they invite you to speak to their organization. Everyone needs to hear what you have to say!” — Connie Connor, Association of Legal Administrators
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    “Every so often, we are privileged to have the benefit of an outstanding presenter. Your presentation on communication was simply outstanding and very much appreciated. A job well done!" -Steve Watson, Mendakota Country Club, CMAA
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    "What an excellent, exhilarating presentation you gave!" - Al Charette, Snap-On Tools
    Marion Polk Medical Society
    "You were fabulous! You managed to keep an audience of 65 physicians in the palm of your hand for one full hour after a meal and cocktails!" -Rebecca Cozart, Marion Polk County Medical Society
    Self Storage Association
    "Within a couple of minutes, you somehow turned a very solemn audience to laughter at the difficult people they deal with daily, shifting them again by the end of the session to deep reflection on effecting meaningful change with their lives. Again, thank you for ending our conference on just the right note. As always, it was a treat to work with you.” — L. Brackett, Self Storage Association
    Department of Justice Logo
    "Thank you again for your absolutely outstanding presentation...extremely insightful...you are without a doubt the best speaker I have ever seen or heard." - Kristine Olsen, U.S. Attorney, U.S. Dept. of Justice
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    Oregon State University
    "Everyone I spoke to came away from your program with renewed energy and a clearer sense of purpose and commitment. You clearly made a difference in our lives.” — Rich Turnbull, Oregon State University
    CCUFSA
    “Your name was mentioned time and again as the ‘highlight’ of this year’s conference. The enthusiasm, humor and your overall approach made the all too short two hour presentation very memorable.” — Andrew Parr and Judy Vaz, CCUFSA Conference Committee
    Oasis Apple
    "Your ability to connect and move with your audience helped to make it enjoyable and entertaining, as well as enlightening. I would highly recommend you to anyone looking to embrace and understand the importance of change! — Gregory Mascari, Founding Partner, Oasis Wellness
    Goodwill
    "I could not be more pleased with your presentation and how you handled our group of 120 executives." — Tim Welker, Goodwill Industries
    SCNM
    "Thank you so much for your words of wisdom and for the amazing classroom experience. You are THE most dynamic speaker I have ever seen, and your presentations and exercises moved me to tears on more than one occasion. Thank you again for sharing your wisdom with us!" — Michelle Haff, SCNM Student
    TUT Systems
    "Without exception, everyone came up to me afterwards and said it was wonderful. I think you really impressed our President and Chairman. Both said that they had seen motivational speakers before, but by far you were the best." — James Hvidt, Tut Systems
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    "Your energy and sense of humor makes these classes come alive." — Laurel Aust, Hewlett Packard
    CEF
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    SUPERCUTS
    "For the third year, the feedback forms say "Bring Rick back!" Your versatility continues to impress me and,as usual, your humor, warmth, and sensitivity to the group wins hearts and respect." — Marla Rosner, Supercuts
    NAFCU
    "I can't remember the last time our delegates were so attentive in the closing session. Your topic really hit home with our entire audience." — Kenneth L. Robinson, President, Nat Assoc of Fed Credit Unions
    National Guard Family Programs
    "Dr. Rick,I don't normally write speakers but I had to write and say thanks. I heard you speak in the Baltimore, Maryland area to the Army National Guard Family Support Groups. I took notes on the outline you had provided ... It is like a lifesaver for me. I can't thank you enough." — Laurie Goetchius
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    National Wellness Institute
    St. Joseph Health System
    "The presentation by Dr. Rick was exceptional and exhilarating, to say the least." — Marilyn Douglas, RN, St. Joseph Healthcare
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    “His keynote was so successful and well received that the following breakout session was standing room only and could barely contain the overflow crowd.” — Jill McClelland, ORPA
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Aden Kirschner rocks training!


Meet ADEN KIRSCHNER!

The Art Of Change Skills For Life is pleased to announce the addition of Aden Kirschner to our presenter team. Aden is an award winning performer, skilled improvisation and communication teacher, facilitator and educator. Called "The funniest person in Austin" by improv giant Tom Booker, Aden works with clients like Hewlett Packard, Lockheed Martin and Dell to deliver affordable communication training using techniques that make for a rich, engaging and memorable learning experience your people will love.



Dealing With People You Can’t Stand
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Dealing With People You Can't Stand Audiobook


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How To Click With People by Dr. Rick Kirschner

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Dealing With People You Can

Looking for a fun yet practical presentation for your event? Contact our office, and let Dr. K take the pain out of dealing with problem people, with How To Bring Out The Best In People (Even At Their Worst)

Dr. K's coauthored bestseller, Dealing With People You Can't Stand, now in its THIRD REVISED EDITION! Autographed copies available through our webstore.